Support
Last updated: August 23, 2026
Support
Need help with Maya? We're here for you.
Contact us
For any question, issue, or account request, email us at [email protected]. We typically respond within one business day.
Please include:
- Your account email
- The project or feature involved
- A short description of the issue (and screenshots, if helpful)
Common topics
- Getting started — connecting a project, adding prompts, and reading your visibility score.
- Data & metrics — how share of voice, citations, sentiment, and rankings are calculated.
- Integrations — connecting Maya to ChatGPT, Codex, or other AI agents via our MCP server.
- Billing — plans, invoices, and cancellations.
Status & security
For security reports or data requests, email [email protected] and we'll route it to the right team.