Security — Overview
Audience: Compliance, Legal, Security, Bank ITUpdated 2026-04-28
Security — Overview
This page is a one-stop summary of Maya's security posture. Every claim here is expanded in a dedicated page. Every dedicated page is referenced here.
Summary
| Area | Position |
|---|---|
| Data scope | Maya ingests only verified LLM bot traffic and the public URLs it touched. Filtering happens inside the brand's perimeter before transmission. |
| PII | None. No customer identifiers, cookies, sessions, device IDs, or ad IDs are transmitted. IP addresses are hashed or stripped at source. |
| Encryption | TLS 1.3 in transit. AES-256 at rest. Per-tenant data isolation. |
| Hosting | Türkiye-only. Maya is a Turkish company; tenant data is processed and stored on servers in Türkiye. No cross-border transfer. |
| Sub-processors | Listed in the DPA. Minimal set. No data sharing with model providers beyond zero-retention enterprise endpoints used for prompt simulation. |
| Penetration testing | Annual third-party. Executive summary available under NDA. |
| Compliance | KVKK-aligned. GDPR-aligned. ISO 27001 program in flight. |
| Incident response | Defined SLA for notification (≤72h material incident, ≤24h confirmed breach). |
| Customer controls | Data export, account deletion, source-side filter customization, per-account email notification controls. |